The Class Scheduling Coordinator is a key member of the Office of the University Registrar, responsible for coordinating the development and maintenance of the university's academic schedule. This position manages scheduling processes, supports curriculum implementation, and ensures the accuracy of academic information within the Student Information System. The coordinator works closely with academic departments, faculty, and university partners to facilitate efficient scheduling and registration processes that support student success and institutional operations.

This position also supports curriculum management functions by processing approved curriculum changes, maintaining accurate academic records, and assisting with general office operations. The Class Scheduling Coordinator serves as a resource for faculty and staff regarding scheduling practices and Student Information System processes.

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The University of Tennessee at Chattanooga is in the heart of one of Tennessee’s largest and most dynamic cities. As a national model for metropolitan universities, UTC collaborates with its many regional partners to offer an experiential learning environment with outstanding teaching scholars in 128 undergraduate degree programs and 55 graduate programs—at both the master's and doctoral levels. UTC and Chattanooga—nationally recognized for its downtown redevelopment and wealth of outdoor recreation—are inextricably linked, and the University is central to the workforce and economic development efforts of the region and the state.

Colleges of Arts and Sciences; Business; Engineering and Computer Science; Health, Education and Professional Studies; and the Honors College are home to an array of award-winning programs from Nursing to Computer Science, Entrepreneurship to Veteran Student Support. Innovation is a strategic focus, and UTC research and development in smart city technology is an industry leader. UTC is the first and only university in the country with access to a managed, commercial quantum computing network, and we are introducing an artificial intelligence initiative involving entities across campus and engaging partners throughout the region.

From our deep ties to the city of Chattanooga to our national reputation for innovation and hands-on learning, UTC stands out as a university where students thrive, faculty inspire, and partnerships create real impact.

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Class Scheduling Coordinator (Student Services Associate 2 - MR06), Office of the University Registrar - UT Chattanooga

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Minimum

• Associate’s degree
• Experience in higher education, preferably in a Registrar’s Office
• Experience using Microsoft Office applications and technology platforms
• Equivalent combinations of education, training, and experience that provide the required knowledge, skills, and abilities may be considered

Preferred

• Bachelor's degree
• Three to five years of experience in higher education, preferably within a Registrar's Office
• Experience using student information systems, including Banner Student
• Knowledge of curriculum management, academic records, scheduling, and registration processes
• Familiarity with FERPA and higher education records-management practices
• Experience providing training and support to faculty and staff users of technology systems

Work Location

• University of Tennessee at Chattanooga, Chattanooga, Tennessee
• This is a fully on-site position.

Compensation and Benefits

• UT Market Range: MR06
• Anticipated hiring salary: $21.63/hr

• Find more information on the UT Market Range structure

• Find more information on UT Benefits

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Class Scheduling and Schedule Management

• Creates and maintains the university class schedule within the Student Information System each academic term
• Supports effective utilization of the university scheduling system, including 25Live
• Manages and maintains schedule editing processes and workflows
• Assigns classrooms to maximize institutional space utilization
• Maintains scheduling documentation and training materials
• Trains and assists faculty and staff on scheduling best practices and processes
• Manages and monitors scheduling communications and inquiries through departmental email accounts

Curriculum Management and Academic Records Support

• Processes approved curriculum changes through accurate and timely transmission of data into the Student Information System
• Uses reporting tools to validate curriculum information and ensure data accuracy
• Reviews catalog and curriculum data to maintain alignment between systems and published information
• Collaborates with registrar staff and campus partners to ensure curriculum changes are accurately reflected in student records and registration processes
• Coordinates with registrar leadership to support efficient and effective registration experiences for students

Student and Registrar Services Support

• Serves as the primary or lead pre-registration processor for new students during peak enrollment cycles

• Provides backup support for withdrawal processing and related student records functions

• Cross-trains and assists with customer service functions, including major changes, concurrent enrollment processing, and student information updates

• Assists students, faculty, and staff with registrar-related processes and inquiries

Projects and Process Improvement

• Participates in special projects that support the integrity and security of student records
• Serves as a functional lead on data cleanup and process improvement initiatives
• Supports institutional initiatives and university-wide projects assigned to the Registrar's Office
• Performs additional duties and responsibilities as assigned in support of departmental and institutional goals

The ideal candidate will possess the following (KSAs):

• Knowledge of student information systems and data management technologies
• Ability to learn and apply new technologies and processes
• Strong analytical and problem-solving skills
• Ability to work accurately and effectively under deadlines
• Excellent verbal and written communication skills
• Strong organizational and administrative skills with attention to detail
• Ability to identify, analyze, and resolve complex issues
• Ability to work collaboratively with faculty, staff, and university stakeholders
• Knowledge of records management practices and student information systems
• Ability to independently prioritize work and manage multiple responsibilities simultaneously

Application Review

• Application review will begin October 8, 2026, and continue until the position is filled. Priority consideration may be given to applicants who submit complete application materials by the initial review date.