Temporary Receptionist - Division of Student Success - Vice Provost Student Success - UTK

University of Tennessee Athletic Marketing Department

University of Tennessee Athletic Marketing Department

Administration

Knoxville, TN, USA

Posted on May 23, 2026

The Receptionist serves as the first-point of contact in the assigned department within The Division of Student Success. Greeting both students and guests, this person creates a welcoming environment. The receptionist also manages phone calls for the Center for Career Development and Academic Exploration (CCDAE), University Honors (UH), Undergraduate Research and Fellowships (URF), and the Academic Success Center (ASC) and screens and forwards emails for those departments as well.

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!
The Receptionist serves as the first-point of contact in the assigned department within The Division of Student Success. Greeting both students and guests, this person creates a welcoming environment. The receptionist also manages phone calls for the Center for Career Development and Academic Exploration (CCDAE), University Honors (UH), Undergraduate Research and Fellowships (URF), and the Academic Success Center (ASC) and screens and forwards emails for those departments as well.

Required Qualifications

Education:

  • High School Diploma or GED

Experience:

  • 6-months experience working in a public-facing role

Knowledge, Skills, Abilities:

  • Good customer services skills

  • Ability to respond to emails using appropriate grammar

  • Ability to answer phone and take accurate messages

  • Ability to follow directions

  • Knowledge of Microsoft Office, specifically Outlook and Word

  • Ability to keep sensitive information confidential

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Compensation and Benefits

  • UT market range: MR04
  • Anticipated hiring range: $25 hourly
  • Find more information on the UT Market Range structure here
  • Find more information on UT Benefits here

Application Instructions

To express interest, please submit an application with the noted below attachments. To be assured of full consideration, completed applications with all requested materials should be submitted.

  • Resume
  • Cover Letter
  • List of 3 Professional References

Receptionist Duties (100%)

  • Greets visitors to the Center for Career Development and Academic Exploration
  • Notifies staff when appointments arrive
  • Manages the photo booth
  • Keeps area neat and clean
  • Manages phone calls for CCDAE, UH, URF, and ASC, connecting callers to the appropriate staff and relaying messages
  • Manages email inboxes for CCDAE, UH, URF, and ASC ensuring that all emails are either answered or forwarded to the appropriate staff within 4 business hours
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