The Office of Enrollment Management Research and Analytics at the University of Tennessee, Knoxville (UTK) invites applications and nominations for our Data Analyst position. We are seeking candidates who can contribute in meaningful ways to enhance the accessibility of higher education, fostering a diverse and inclusive academic environment, and improving the recruitment and graduation of our students. The University of Tennessee, Knoxville, has been ranked by Forbes as one of America’s best large employers, as recognized on the 2025 list.

The minimum starting salary for this position is $71,792. Final compensation will be determined based on the candidate’s qualifications and experience.

Required Education and Experience:

Bachelor’s degree

Required Knowledge, Skills, and Abilities:

• Ability to present complex findings and recommendations in a clear concise manner verbally and in writing

• Able to provide good judgment, decision-making, and problem solving

• Ability to create clear, accurate representations of data

• Ability to work quickly and accurately with attention to detail

• Ability to manage multiple tasks and meet deadlines

• Demonstrated ability to learn new software and continually acquire new competencies

• Demonstrated proficiency in Microsoft Office applications, primarily Excel

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Preferred Education and Experience:

Bachelor’s degree

• Two or more years of progressively responsible experience in analytics, reporting, or statistical work

• Experience working in a higher education setting

• Demonstrated proficiency with SQL or a related programming language

• Experience using software such as Tableau Prep and Tableau Desktop to transform, clean, analyze, and manage data; create tables, graphs, dashboards, and presentations

• Demonstrated proficiency in Microsoft Office applications, primarily Excel

• Demonstrated successful management of multiple short-term and long-term projects, independent completion of projects with accuracy, thoroughness and creativity, and timely meeting of deadlines under pressure

• Experience with complex data sets including manipulating, merging, restructuring and analyzing large data sets

Preferred Knowledge, Skills, and Abilities:

• Working knowledge of SQL

• Working knowledge of Tableau software

• Working knowledge of Banner or another integrated student information system

• Knowledge of qualitative and quantitative research, analysis, and statistical methods

• Knowledge of Banner and underlying tables, fields, and codes

Benefits:

University of Tennessee employees are eligible for a comprehensive suite of benefits that includes:

• Generous paid leave, accruing up to 24 days of vacation and 12 days of sick leave annually, plus 14 paid holidays and administrative closing days

• Flexible work arrangements, offering a hybrid schedule to most team members

• Education benefits for employees and their dependents at UT System campuses

• Retirement and deferred compensation plans, including 401(k), 403(b), etc.

• Comprehensive medical, dental, and vision insurance plans

• Employee discounts to attractions, services, and goods

The Division

The Enrollment Management (EM) division comprises more than 190 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions, International Recruitment, Transfer Center, One Stop Student Services, Financial Aid and Scholarships, the Center for Financial Wellness, University Registrar, Pre-college Research Excellence Programs, EM Research & Analytics, EM Communications, and EM Operations. The Division of Enrollment Management is committed to our Vision, Mission and Values. We are passionate about fulfilling our land-grant mission of accessible education and making an impact that will transform lives through the student experience.

The University of Tennessee, Knoxville is the state of Tennessee’s flagship university and is classified as a Carnegie Research 1 institution. As a land-grant university and as Volunteers, serving our state and nation is key to our mission. UT enrolls over 35,000 students (more than 6000 graduate/professional students) at its Knoxville campus. Led by the example of our Chancellor’s Cabinet and their Principles for Engagement, the University of Tennessee, Knoxville, builds and supports an inclusive community that provides opportunities to lead, serve and engage as Volunteers and citizens. We strive to create a welcoming community rich with diverse experiences. We seek colleagues who are committed to teamwork and have a passion for working with and serving all constituents. We especially seek candidates who have an ability to contribute in meaningful ways to the goals of the university.

The Knoxville Community: Nestled in the foothills of the Great Smoky Mountains, Knoxville has a metropolitan statistical area population of more than 850,000 people. We enjoy a dynamic culture that includes numerous theaters and museums, a vibrant and diverse music scene including a symphony orchestra and an opera company, world-class restaurants, numerous cultural festivals and an active downtown market square. Surrounded by lakes and the Tennessee River, the Knoxville area boasts wonderful year-round water activities, including boating, fishing, and swimming that make for scenic and breathtaking views of the area. Knoxville is located within easy driving distance to Asheville, Nashville, Atlanta, and the Great Smoky Mountains, and a day’s drive to Memphis, Chicago and Washington D.C.

For full consideration, applicants should submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references. References will not be contacted without explicit permission of the candidate.

This is an on-campus position with some hybrid/remote work schedule flexibility.

Supports the Enrollment Management division and broader University by providing timely, accurate, and relevant insights to decision makers. Performs complex, highly visible and potentially sensitive research and analysis. Compiles, cleans, analyzes, interprets, and maintains data for use in campus-wide decision-making. Creates and maintains dashboards that contain a variety of data visualizations and key performance indicators (KPls) designed to meet the needs of the end user and inform decisions at the highest levels of the university. Responsible for linking data from multiple internal sources as well as importing and linking data from external sources. Integrates concepts and data from various sources such as institutional database, EAB, the College Board, ACT, National Student Clearinghouse, IPEDS (Integrated Post-Secondary Education Data System), and other national data banks to create analyses that serve the university's enrollment management needs. Performs the evaluation and testing of data and reports received from other offices, establishes automatic data verification, resolves data discrepancies, creates queries, and develops ad hoc reports.