The Academic Advisor provides comprehensive academic advising and support to undergraduate students across programs. The role manages an assigned caseload and offers individualized academic planning (including major-specific course selection) to promote timely progression and graduation. Advisors guide students through academic requirements, institutional policies, and campus resources, connecting them with support, including faculty mentors, tutors, and success programs.

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The University of Tennessee at Chattanooga is in the heart of one of Tennessee’s largest and most dynamic cities. As a national model for metropolitan universities, UTC collaborates with its many regional partners to offer an experiential learning environment with outstanding teaching scholars in 128 undergraduate degree programs and 55 graduate programs—at both the master's and doctoral levels. UTC and Chattanooga—nationally recognized for its downtown redevelopment and wealth of outdoor recreation—are inextricably linked, and the University is central to the workforce and economic development efforts of the region and the state.

Colleges of Arts and Sciences; Business; Engineering and Computer Science; Health, Education and Professional Studies; and the Honors College are home to an array of award-winning programs from Nursing to Computer Science, Entrepreneurship to Veteran Student Support. Innovation is a strategic focus, and UTC research and development in smart city technology is an industry leader. UTC is the first and only university in the country with access to a managed, commercial quantum computing network, and we are introducing an artificial intelligence initiative involving entities across campus and engaging partners throughout the region.

From our deep ties to the city of Chattanooga to our national reputation for innovation and hands-on learning, UTC stands out as a university where students thrive, faculty inspire, and partnerships create real impact.

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The Academic Advisor (Student Services Professional 1 - MR07) provides comprehensive academic advising and support to undergraduate students across programs.

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Required:

• Bachelor’s degree.
• Experience in a secondary or higher education setting working with students’ academic needs or experiences (may include advising services, coordinating student services, or an equivalent of education/training/experience).

Preferred:

• Work background in a higher education setting, providing advising services or coordinating support services.

Work Location:

• University of Tennessee – Chattanooga, TN Campus
• This is a fully on-site position.

Compensation and Benefits:

• UT Market Range: MR07
• Anticipated hiring salary: $47,250
• Find more information on the UT Market Range structure
• Find more information on UT Benefits

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• Manage a caseload of approximately 250–280 undergraduate students, providing timely, accurate, developmentally appropriate advising throughout the academic year.
• Develop, maintain, and regularly update individualized academic plans aligned with students’ academic and career goals.
• Support registration, course selection, and degree planning; help students understand major/minor requirements, academic standing, university policies, and graduation pathways.
• Monitor academic progress and provide timely interventions, consistent communication, and detailed recordkeeping using Navigate or other designated case management systems.
• Guide students through academic policies and related processes (e.g., overrides, petitions, appeals, probation/suspension, academic forgiveness, GPA improvement strategies, late withdrawals).
• Refer students to appropriate campus partners (e.g., Financial Aid, Records, Career Services, Veterans Affairs, Athletics, and others) based on need.
• Participate in and present at New Student Orientation, academic fairs, and group advising sessions, including occasional evening/weekend events.
• Collaborate with academic departments and campus leadership (including pathways such as the UTC Advisors Council) to identify and communicate emerging student issues and barriers to success.
• Support special student populations as needed, including students in joint undergraduate/master’s programs, in coordination with graduate school faculty and staff.
• Perform departmental duties as assigned (including recruitment and other duties as assigned).

Knowledge, Skills, and Abilities

• Knowledge of and ability to learn various software programs; proficiency with computers.
• Excellent verbal and written communication skills.
• Strong interpersonal communication and problem-solving skills.
• Ability to work effectively with students and faculty from different cultural backgrounds and experience levels.
• Organizational and prioritization skills, including the ability to manage multiple requests efficiently and in a timely manner.
• Ability to understand and comply with federal and university guidelines.
• Attention to detail.

Application reviews will begin May 4, 2026 after posting and continue until the position is filled. Applications received by this date will be given priority.