Program Analyst: Center for Transportation Research, Nashville - UTK
University of Tennessee Athletic Marketing Department
IT
Nashville, TN, USA
The analyst will collaborate with planners, analysts, Geographic Information Systems (GIS) specialists, data engineers and other technical teams to produce and present accurate, accessible, and user-centered visualization products. These products enhance TDOT’s data storytelling, performance reporting, and public engagement efforts. Key tools used in this role include Power BI, ESRI ArcGIS Online, ESRI ArcGIS Pro, and related visualization and analytics platforms. In addition to visualization development, this position assists in maintaining reusable visualization templates and documentation, applying accessibility and usability standards, and providing informal training and troubleshooting support. The analyst is expected to contribute to continuous improvement in visualization practices by identifying opportunities to improve quality, efficiency, and consistency across the department.
This position serves as a senior-level technical contributor based in headquarters within the Forecasting and Visualization Section of TDOT’s Planning Division. This position supports the design, development, presentation, and maintenance of interactive dashboards, maps, and data visualizations products that empower data-informed decision-making across TDOT. This position reports to the Data Visualization Team Lead at TDOT.
Required Qualifications
Education:
Graduation from an accredited college or university with a bachelor’s degree in geography, urban planning, transportation planning, engineering, computer science or other related fields
Experience:
- Four years of experience
Knowledge, Skills, and Abilities:
- Excellent Data Visualization and Geographic Information System (GIS) software skills, including the ability to customize software;
- Knowledge and experience using Data Analytics and Visualization platforms such as Power BI;
- Knowledge of basic transportation/land use planning and civil engineering principles;
- Ability to multi-task and work with minimal supervision;
- Ability to prioritize and balance a heavy workload based on project needs and deadlines;
- Ability to work autonomously as well as within a team environment;
- Use of concise, efficient, and effective communication skills - virtual, oral, and written;
- Advanced knowledge of Microsoft Office - Word, Excel, Access, PowerPoint, & Publisher,
Preferred qualifications
Education:
Graduation from an accredited college or university with a master's degree in geography, urban planning, transportation planning, engineering, computer science, or other related fields
Experience:
Two years of experience
Knowledge, Skills, and Abilities:
ESRI Online Platform
ESRI ArcGIS Pro
Python/Arcade Programming
PowerBI
GISP
Work Location
- Location: Nashville, TN
- Hybrid
Compensation and Benefits
- UT market range: MR 11
- Find more information on the UT Market Range structure here
- Find more information on UT Benefits here
Application Instructions
To express interest, please submit an application with the noted below attachments.
Resume
About The Division
The Center for Transportation Research is part of the Tickle College of Engineering at The University of Tennessee, Knoxville. CTR researchers and staff members work with the Tennessee Department of Transportation, the Tennessee Highway Safety Office, and many other partners to improve transportation and promote the safe and efficient transport of goods and people.
- Develop, present, and maintain dashboards, web maps, and interactive visualization that present transportation data and travel forecasting model outputs using tools such as Power BI, ESRI ArcGIS Online, and ESRI ArcGIS Pro.
- Collaborate with data engineers, GIS staff, and planning analysts to integrate reliable, well-structured datasets into visualization platforms. Monitor data quality issues, troubleshoot visualization performance concerns, and ensure data accuracy across published content.
- Apply industry and department standards and best practices for usability, accessibility, and visual clarity to support communication with diverse audiences.
- Optimize the speed and scalability of dashboards, particularly when working with large or complex datasets, ensuring smooth performance and usability.
- Translate stakeholder’s needs into clear and actionable visual formats and iterate designs based on testing and feedback.
- Assist in developing and maintaining standardized templates, color palettes, and layout styles to promote consistency across TDOT visual products.
- Support the department’s self-service business intelligence initiatives by preparing curated datasets, clear documentation, and training materials that empower internal users.
- Contribute to data governance efforts by ensuring visualizations follow established policies for security, accessibility, and public transparency.
- Monitor emerging tools, libraries, and techniques in data visualization and recommend enhancements or improvements to existing systems and practices.