The Academic Records Processor is responsible for reviewing, evaluating, researching, equating, and processing incoming transfer credit for new and continuing students. This position also supports the Associate Registrar for Transfer by helping maintain accurate transfer rules within the student information system and serves as a primary functional user of the Parchment Raptor platform.

The University of Tennessee at Chattanooga is in the heart of one of Tennessee’s largest and most dynamic cities. As a national model for metropolitan universities, UTC collaborates with its many regional partners to offer an experiential learning environment with outstanding teaching scholars in 128 undergraduate degree programs and 55 graduate programs—at both the master's and doctoral levels. UTC and Chattanooga—nationally recognized for its downtown redevelopment and wealth of outdoor recreation—are inextricably linked, and the University is central to the workforce and economic development efforts of the region and the state.

Colleges of Arts and Sciences; Business; Engineering and Computer Science; Health, Education and Professional Studies; and the Honors College are home to an array of award-winning programs from Nursing to Computer Science, Entrepreneurship to Veteran Student Support. Innovation is a strategic focus, and UTC research and development in smart city technology is an industry leader. UTC is the first and only university in the country with access to a managed, commercial quantum computing network, and we are introducing an artificial intelligence initiative involving entities across campus and engaging partners throughout the region.

From our deep ties to the city of Chattanooga to our national reputation for innovation and hands-on learning, UTC stands out as a university where students thrive, faculty inspire, and partnerships create real impact.

Required:

• Associate’s degree with at least one year of experience in higher education within a Registrar’s Office.
• Experience in registrar or enrollment management may substitute for education at a rate of two years of experience equaling one year of postsecondary education.
• Familiarity with FERPA and standard higher education records‑keeping procedures.
• Proficiency with Microsoft Office and student information systems.

Preferred:

• Bachelor’s degree with 3–5 years of experience in a Registrar’s Office.
• Experience with AACRAO-standard records processes
• Experience with the Parchment Raptor platform

Work Location:

• University of Tennessee – Chattanooga, TN Campus
• This is a fully on-site position.

Compensation and Benefits:

• UT Market Range: MR05
• Anticipated hiring salary: $19.81/hr
• Find more information on the UT Market Range structure
• Find more information on UT Benefits

Transfer Credit Processing

• Process records received from colleges and universities and apply transfer credit to student records.
• Review transcripts and update student records with newly earned credit.
• Communicate additions or revisions to course equivalencies to the supervisor and Academic History Team for data updates.
• Support efforts to increase automation of transfer, prior learning (PLA), credit‑based exams, military credit, and other credit entry processes.

Academic History Quality Improvement

• Verify the accuracy of transfer work and correct items such as grades, credit hours, course data, terms, articulation, and institution information.
• Update the Transfer Course Information Form and the Transfer Course Articulation Form as needed.
• Notify the Associate Registrar and Degree Audit team when new institution records are required.

Credit for Prior Learning & Exam Credit

• Process official records for AP, IB, CLEP, and British A/AS Level exams and apply credit to student records.
• Coordinate with the Academic History Team to maintain accurate exam credit records.

Knowledge, Skills, and Abilities

• Knowledge of advanced computer support systems used for data management.
• Ability to apply new technologies to daily processes.
• Analytical skill and high attention to detail with the ability to meet tight deadlines.
• Excellent communication skills, both verbal and written.

• Strong organizational and interpersonal skills, with the ability to identify and resolve complex problems.

Review of applications will begin January 30, 2026 and will continue until the position is filled. Applications received by this date will receive priority consideration.