The Operations and Engagement Coordinator plays a central role in supporting the daily operations of the Dean’s Office, serving as the first point of contact for visitors and assisting with a wide range of administrative, event, and alumni engagement activities. This position performs routine, well‑defined tasks under standard policies and procedures, referring complex issues to the supervisor as needed.

The University of Tennessee at Chattanooga is in the heart of one of Tennessee’s largest and most dynamic cities. As a national model for metropolitan universities, UTC collaborates with its many regional partners to offer an experiential learning environment with outstanding teaching scholars in 128 undergraduate degree programs and 55 graduate programs—at both the master's and doctoral levels. UTC and Chattanooga—nationally recognized for its downtown redevelopment and wealth of outdoor recreation—are inextricably linked, and the University is central to the workforce and economic development efforts of the region and the state.

Colleges of Arts and Sciences; Business; Engineering and Computer Science; Health, Education and Professional Studies; and the Honors College are home to an array of award-winning programs from Nursing to Computer Science, Entrepreneurship to Veteran Student Support. Innovation is a strategic focus, and UTC research and development in smart city technology is an industry leader. UTC is the first and only university in the country with access to a managed, commercial quantum computing network, and we are introducing an artificial intelligence initiative involving entities across campus and engaging partners throughout the region.

From our deep ties to the city of Chattanooga to our national reputation for innovation and hands-on learning, UTC stands out as a university where students thrive, faculty inspire, and partnerships create real impact.

Required:

• Associate’s degree
• Four (4) years of relevant experience

Preferred:

• Bachelor’s degree

Work Location:

• University of Tennessee – Chattanooga, TN Campus
• This is a fully on-site position.

Compensation and Benefits:

• UT Market Range: MR06
• Anticipated hiring salary: $21.63/hr
• Find more information on the UT Market Range structure
• Find more information on UT Benefits

Front Desk & Administrative Support

• Serves as the primary point of contact for visitors, students, faculty, and staff.
• Responds to incoming calls, emails, and mail; routes inquiries appropriately.
• Maintains office supplies; coordinates with vendors as needed.
• Assists with scheduling meetings, preparing materials, and supporting college leadership.
• Coordinates travel, conference registrations, and expense reports for the Dean and Associate Dean.
• Assists with mailings and prepares Dean’s List notifications and awards each semester.
• Supports record‑keeping and preparation needs for external reviews.

Event & Program Coordination

• Plans and manages day‑to‑day logistics for CECS events and programs.
• Develops event schedules, participant lists, and progress tracking documentation.
• Plans and executes advisory board meetings, showcases, recognition ceremonies, and other collegewide events.
• Coordinates catering, venue setup, AV needs, communications, and event publicity.
• Oversees student workers and volunteers during events.
• Monitors event budgets and ensures adherence to fiscal guidelines.
• Maintains the Dean’s Office kitchen, storage spaces, and conference room.
• Collaborates with the College Budget Manager to ensure timely preparation and submission of budget reports.

Alumni Relations

• Serves as the CECS liaison for alumni engagement efforts.
• Maintains and updates the alumni contact database in partnership with Advancement.
• Assists in planning alumni events, networking opportunities, and outreach initiatives.
• Supports alumni communications, including newsletters, social media posts, and spotlight features.
• Collects and analyzes data on alumni engagement, events, and office activities.

Knowledge, Skills, and Abilities

• Knowledge of administrative procedures, office operations, and standard computer applications.
• Knowledge of customer service practices and effective front‑office operations.
• Skill in verbal and written communication to interact effectively with diverse constituents.
• Skill in organizing work, managing multiple tasks, and maintaining accurate records.
• Skill in gathering and compiling information and preparing reports.
• Ability to use discretion and maintain confidentiality when handling sensitive matters.
• Ability to problem‑solve routine issues and refer non‑routine matters appropriately.
• Ability to work effectively with students, staff, faculty, alumni, and community members.

• Knowledge of event planning and coordination practices.

• Skill in creating promotional materials and supporting outreach initiatives.

• Ability to provide work direction to student workers in event or program settings.

Review of applications will begin January 27, 2026 and will continue until the position is filled. Applications received by this date will receive priority consideration