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IT Technician: Office of Innovative Technologies

University of Tennessee Athletic Marketing Department

University of Tennessee Athletic Marketing Department

IT
Knoxville, TN, USA
USD 37,147.8-50k / year
Posted on Nov 15, 2025

Installs, tests and troubleshoots new and existing data and telephone circuits to include category cabling (cat 5 and cat 6) fiber optic cabling and outside plant cabling for wireless access points, cameras, end user equipment, servers, and other network related equipment.

Will use specialized testing equipment to troubleshoot and diagnose network, fiber optic and telephone troubles

Evaluate, diagnose, troubleshoot and repair as necessary wireless access points, cameras and other network related equipment.

Will work with and monitor the work of outside telecommunication contractors

Prepares documentation in a variety of electronic and written formats (daily paperwork log, time and material sheets, and circuit activation sheets).


The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

Installs, tests and troubleshoots new and existing data and telephone circuits to include category cabling (cat 5 and cat 6) fiber optic cabling and outside plant cabling for wireless access points, cameras, end user equipment, servers, and other network related equipment.

Required Qualifications

Education: High school diploma or GED

Experience: 2 years of structured cabling experience.

Knowledge, Skills, Abilities:

  • Ability to climb ladders and be at heights up to 50’
  • Ability to lift up to 50lbs
  • Ability to stand, kneel, crawl, and walk for extended periods of time.
  • Ability to work in all weather conditions
  • Ability to use hand tools including power tools and specialty tools
  • Ability to differentiate between colors
  • Ability to organize and fill out documentation on a daily basis
  • Ability to work overtime as needed including nights, holidays and weekends
  • Ability to work a rotating 24-7 on-call schedule
  • Excellent customer service skills
  • Ability to understand and follow written and oral instructions, policies and procedures
  • Ability to read blueprints and shop drawings
  • Ability to work both independently and with a team
  • Ability to stay on task with little to no supervision
  • Knowledge of BICSI, NEC, TIA/ANSI and IEEE standards and codes

Work Location

  • Location: Knoxville, TN
  • Onsite

Compensation and Benefits

  • UT market range: MR07
  • Anticipated hiring range: $37,147.80 - $50,000.
  • Find more information on the UT Market Range structure here
  • Find more information on UT Benefits here

Application Instructions

To express interest, please submit an application with the noted below attachments.

  • Resume
  • Cover Letter
  • List of 3 Professional References

  • Completion of work orders for moves, adds and changes of structured cabling, VOIP, cameras and wireless access points.
  • IT technical support for athletic events.
  • 24/7 on call in a staff rotation.
  • Prepares documentation in a variety of electronic and written formats (ex: daily paperwork log, time and material sheets, circuit activation sheets.)
  • Evaluate, diagnose, troubleshoot and repair as necessary including wireless access points, cameras and other network related equipment.