Director of Undergraduate Admissions

The Director of Undergraduate Admissions serves as an experienced, visionary, and student-centered leader.

Reporting to the Assistant Vice Chancellor for Enrollment Management in the Division of Enrollment Management & Student Affairs (EMSA), the Director provides strategic leadership and operational oversight for the Office of Admissions, playing a pivotal role in advancing the University's enrollment goals and its 2030 vision of reaching 15,000 students with an 80% retention rate.

The Director will lead a dynamic team to implement innovative recruitment strategies, strengthen enrollment pathways, and ensure that prospective students and families experience a seamless, welcoming, and service-oriented admissions process.

This role requires a strategic thinker, skilled collaborator, and data-informed decision maker who will contribute to UTC's commitment to access, student success, and community engagement.

Leadership & Strategy

• Provides visionary leadership for the Office of Admissions, ensuring alignment with UTC’s strategic enrollment plan, 2030 goals, and divisional priorities
• Develops, implements, and assesses comprehensive recruitment strategies for first-time freshmen, transfer, adult, and military-connected undergraduate students
• Collaborates with campus stakeholders—including academic deans, faculty, staff, and student leaders—to strengthen enrollment pipelines and yield efforts
• Ensures recruitment initiatives are student-centered and responsive to changing demographics and market conditions

Technology, Data & Communications

• Leverages admissions technology platforms (e.g., Banner, CRM systems) to support recruitment, application processing, and data analytics
• Uses data to evaluate recruitment effectiveness, informed decision-making, and guided resource allocation
• Partners with University Marketing & Communications to ensure consistent, compelling, and student-first messaging

Recruitment & Outreach

• Leads the development and execution of recruitment campaigns, including in-person, virtual, regional, and digital engagement strategies
• Oversees partnerships with high schools, community colleges, and regional organizations to strengthen transfer and access pathways
• Ensures strategic outreach to underrepresented, first-generation, and non-traditional student populations
• Represents UTC at key events, conferences, and community engagements, serving as a visible ambassador for the institution

Operations & Compliance

• Provides oversight of admissions operations, including application processing, credential evaluation, transfer credit evaluation, and residency classification
• Ensures compliance with UT System policies and state/federal regulations
• Collaborates with the Office of Financial Aid and Scholarships to ensure timely, integrated communications and a seamless student experience regarding scholarship offers
• Partners with OPIER (Office of Planning, Institutional Effectiveness, and Research) to use data in forecasting, goal setting, and enrollment reporting

Team Development & Supervision

• Leads, mentors, and supports a diverse team of professional staff, graduate assistants, and student employees
• Fosters a culture of collaboration, accountability, professional development, and service excellence
• Encourages innovation and creative problem-solving within the admissions team

The ideal candidate will possess the following:

• Demonstrated leadership experience managing teams and complex operations
• Proven success in developing and implementing recruitment strategies that achieve enrollment goals
• Strong analytical and data-driven decision-making skills
• Excellent communication, presentation, and relationship-building skills
• Experience working in a public university or system environment
• Experience with CRM and data management systems (e.g., Banner, Slate)
• Knowledge of Tennessee higher education policy and regional student market trends
• Successful track record of partnership building with academic leadership, faculty, and external stakeholders

Review of applications will begin October 8, 2025, and will continue until the position is filled. Applications received by this date will receive priority consideration.

Minimum: Requires a master’s degree in higher education administration, student affairs, business, or relevant field; (5) years of progressively responsible experience in college or university admissions, enrollment management, or related field with a minimum of (3) years of supervisory experience; proven, up‑to‑date success in designing and executing recruitment strategies leveraging data‑driven tactics that consistently hit enrollment targets; or an equivalent combination of education, training, and experience

Preferred: An advanced degree; (7) years of progressively responsible experience in college or university admissions, enrollment management, or related field; and experience with Banner Information Systems and ARGOS reporting client is preferred.