Accounting Specialist, Office of the Bursar

The Accounting Specialist performs advance accounting and related clerical duties in connection with the receipt, depositing, and recording of all monies collected by the Bursar's Office according to University policies and procedures.

• Reconciles and posts bank deposits in DASH against the daily bank download from local banking institutions for all departments within the Chattanooga campus (The System wide warehouse shows an average download of 84 million per year for the Chattanooga campus).
• Resolves all issues with the bank for discrepancies
• Identifies ACH/EFT for the campus and accurately verifies account numbers and amounts of each deposit into the proper banks on the transmittal daily
• Verifies electronic funds transferred (EFT) from Knoxville to be transmitted daily on the transmittal to proper students’ account
• Serves as campus contact for unresolved deposits, parked cash documents, and cash entries in DASH
• Processes all debit memos to the proper account for returned checks, disputed credit card transactions and forwards correspondence to departments for merchant response
• Processes all manual refunds from Financial Aid for parent plus loans, Donor returns, Veteran payments and enters these requests into the BANNER system prior to approval
• Ensures paper Plus loans are endorsed properly prior to deposit
• Verifies and posts all ACH payments for the Bursar's Office from bank download for VA Chapter 33 payments, Vocational Rehab payments and International payments
• Handles processing of payments to the proper department for new Conference payments managed by the Bursar's office
• Proofs all deposits for the Bursar's Office Customer Service Specialist daily, prior to submission to the bank
• Verifies incoming and outgoing bank bags from departments for transport to local banking institutions
• Posts and processes ACH student payments to the Banner system
• Responsible for the set up and training of credit card machines in the Bursar's Office, other UTC departments, and serves as the liaison between the merchant and UTC
• Performs testing of online departmental credit card payments that are being processed to the correct ledger account before approving it for production
• Responsible for ongoing training of current and new employees that are required to make/park deposits in other units on campus
• Notifies departments of transactions that need to post to the University clearing account prior to month end

The ideal candidate will possess the following:

• Basic computer skills including Microsoft Word and Excel
• Strong organizational and interpersonal skills
• Excellent communication and problem solving skills
• Quality customer service experience
• Ability to multi-task and perform accurately during peak times
• Knowledge of accounting and reconciliation processes
• Experience working with large sums of money
• Proofing of banking deposits or cash management background

The review of applications will begin September 2, 2025, and will continue until the position is filled.

Minimum: Requires a high school diploma and two years of relevant accounting experience; or an equivalent combination of education, training, and experience.

Preferred: Two or more years of experience working in a college or university environment, Bursar’s office setting, banking institution; and knowledge of Banner and/or DASH are preferred.