At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking a Plumber I who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand.

We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Plumber I will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The Plumber I assists Plumber II and/or Plumber III to install, modify, trouble shoot, repair plumbing and mechanical systems to support all Dollywood Company properties according to applicable industry standards and Dollywood Company policies and procedures. All of this will be done in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company.

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

• Assist in the install of new plumbing systems or repair and maintain existing systems, such as water, steam, heat, water, gas, drainage, sewage, filtration systems and service lines and other plumbing systems.
• Repairs and inserts valves and ball cocks; packs faucets; repairs waste, sewage, and drainage pipes; replaces broken fixtures and installs new fixtures; caulks and packs joints.
• Installs and maintains air conditioning equipment, steam, and hot water heating systems, and sprinkler systems; renews pipes, valves, and fittings on pumps.
• Cleans out drains and obstructions in waste and sewage pipes.
• Cut openings in structures in preparation for pipes.
• Select all materials needed for installation, including type and size of pipe.
• Install supports and hangers for pipe, fixtures and equipment.
• Assemble and install valves and fittings.
• Assemble pipe sections, tubing and fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering, brazing and welding equipment.
• Install other plumbing equipment, such as sinks, tubs, toilets, water heaters, air conditioners, appliances, and trim.
• Measure, cut, thread, and bend pipe to required angle
• Observe pressure gauges to fix leaks.
• Test pipe systems and fix leaks.
• Perform scheduled maintenance and preventative maintenance work as required.
• Ensure all installations, repairs and maintenance are properly sized, aligned, supported and grade.
• Document repairs or work order request forms and initiate material forms.
• Perform duties in a safe manner in compliance with manufacturer's specifications, company policies & procedures, applicable regulations, and industry standards.
• Must work independently as well as in a team setting.

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• High school diploma or equivalent.
• Must be at least 18 years old.
• Four (4) years of work experience which demonstrates the successful execution of similar duties and responsibilities in a commercial/industrial environment.
• Must be knowledgeable of drain cleaning equipment.
• Valid driver’s license, acceptable driving record, and proof of auto liability insurance for use of Company vehicles.
• Possess Basic computer skills to use company equipment for completion of job duties and reporting
• Must successfully complete a post-employment offer background check and drug screen
• Must possess valid Tennessee driver’s license and have state required auto insurance

Knowledge, Skills, and Abilities

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must have professional appearance with good personal hygiene
• Must be productive in a fast-paced environment
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Must be able to communicate effectively with Guests and Hosts using approved communication methods
• Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
• Able to comprehend instructions and retain information
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to be flexible to handle frequent changes in priorities
• Must be able to analyze and remember information
• Able to read, write, and demonstrate math skills necessary to: calculate basic angles, degree of rise or fall, size parts, calibrate equipment, and accomplish equipment or materials take offs from schematics or blueprints
• Able to endure approved exposure levels to various chemicals found in cleaning solvents, adhesives, paints, and lubricants
• Able to use hand tools, power tools and equipment such as air compressor, skill saw, electric drill, impact wrench, hand wrenches, shovel, etc.
• Able to operate reamers, threading discs, sewer tapes, pipe cutters, snakes, and other plumbing equipment and hand tools
• Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to perform these operations using units of the Metric system in weight measurement, volume, and distance
• Able to perform other duties as assigned

Physical Requirements | Environmental Conditions

• Lifting and Carrying: Position may require occasional to frequent lifting of up to 100 lbs utilizing company’s safety guidelines for safe lifting
• Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours
• Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
• Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat
• Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved communication methods.
• Able to balance, stoop, kneel, crawl, and crouch, and work in confined spaces
• Able to lift, carry, push and/or pull objects and materials of moderately heavy weight (up to 50 pounds) and occasionally heavier weight (up to 100 pounds)
• Able to work at heights up to and in excess of 150ft

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.