At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking a Culinary Data/ Purchasing Clerk who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand.

We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Culinary Data/ Purchasing Clerk will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The Culinary Data/ Purchasing Clerk will be responsible for compiling data accurately and efficiently for the Culinary Department. These responsibilities will be performed in a manner consistent with the mission, vision, operating philosophies and standards for the Dollywood Company.

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

• Complete daily reports and necessary communication to the Culinary team
• Assist Culinary Purchaser with creating and reconciling Purchase orders
• Assist Culinary Purchaser with reviewing and submitting all orders
• Support with Culinary Technology:
  • System Administrator in Crunch Time
  • Assist Culinary Analyst with Technology Maintenance
• Gather necessary data related to special projects as requested by the Culinary Purchaser, Culinary Analyst, Food Operations Managers, Senior Operations Managers, Culinary Director, VP of Culinary and Executive Chefs
• Support with gathering necessary data for daily/weekly/ analysis as requested by the Culinary Purchaser
• Support Culinary Purchaser with vendor communication and service requests
• Assist Culinary Purchaser with credit requests and tracking
• Serve as backup to the Culinary Purchaser in their absence
• Assist with compiling and maintaining up-to-date allergen information documentation
• Answer phones in a professional and friendly manner
• Support Park Revenue Team when necessary

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• Must be a minimum of 18 years of age
• High School Degree or equivalent
• College degree recommended. Minimum two years of general data entry experience and/or two-year accounting degree
• Working knowledge of Microsoft Office software
• Strong written and verbal communication skills with the ability to write reports with clear and concise wording
• Proven skills in time manager and strong organizational skills
• Strong attention to detail
• Must successfully complete a pre-employment background check and drug screen

Knowledge, Skills, and Abilities

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must have professional appearance with good personal hygiene
• Must be productive in a fast-paced environment
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Must be able to communicate effectively with Guests and Hosts using approved communication methods
• Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
• Able to comprehend instructions and retain information
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to be flexible to handle frequent changes in priorities
• Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
• Must reflect Dollywood Company core values through the lens of dignity and respect
• Must be committed to continuous improvement
• Must promote and support a “team” work environment by cooperating and helping co-workers
• Able to add, subtract, multiply and divide with accuracy

Physical Requirements | Environmental Conditions

• Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs utilizing company’s safety guidelines for safe lifting
• Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours
• Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
• Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat
• Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved communication methods
• Able to meet the physical demands of the job
• Must have manual dexterity necessary to complete all job duties

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.