At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you can feel. We are seeking a Plumber I who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. The right Plumber I will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

A Plumber I will assist the team in handling all things related to park wide plumbing. This consists of, but is not limited to, repairs of faucets, lavatories, outlets, and fresh water/wastewater leaks. In addition, this role is also responsible for maintaining the plumbing structure of the park and ensuring all plumbing, such as fresh water, wastewater or storm water, is flowing properly for guests and hosts’ comfort. The plumbing team is responsible for ensuring Dollywood is staying above park, county and state standards and guidelines.

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

• Assist in the installation of new plumbing systems or repair and maintain existing systems, such as water, steam, heat, water, gas, drainage, sewage, filtration systems and service lines and other plumbing systems
• Repair and insert valves; pack faucets; repairs waste and storm drainage pipes
• Replace broken fixtures and install new fixtures of high quality
• Repair or replace pipes, valves, and other fittings on plumbing systems and pumps
• Cleans out drains and obstructions in waste and sewage pipes
• Fabricate openings in structures in preparation for pipes
• Select all materials needed for installation, repairing and maintaining the park plumbing system
• Install supports and hangers for pipes, fixtures and other equipment requiring plumbing
• Assemble and install valves and fittings
• Assemble pipe sections using tubing, fittings, couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering, brazing and welding equipment
• Measure, cut, thread, and bend pipe to required angle
• Observe pressure gauges
• Test pipe systems and repair leaks
• Perform scheduled maintenance and preventative maintenance work as required
• Ensure all installations, repairs and maintenance are properly sized, aligned, supported and grade
• Document repairs or work order request forms and initiate material forms
• Perform duties in a safe manner in compliance with manufacturer's specifications, company policies & procedures, applicable regulations, and industry standards

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• Must be 18 years of age or older
• Must possess a valid Driver’s license and insurance
• Vocational training, and/or 1 year of work experience in a related field

• Ability to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record

Knowledge, Skills, and Abilities

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees

• Must be self-motivated and disciplined

• Must be able to prioritize and complete work assignments on a timely basis

• Must maintain strict confidentiality and judgment regarding privileged information

• Must have professional appearance with good personal hygiene

• Must be productive in a fast-paced, dynamic environment

• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays

• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines

• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills

• Able to comprehend instructions and retain information

• Able to perform duties consistent with creating a safe and secure environment for hosts and guests

• Able to be flexible to handle frequent changes in priorities

• Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals

• Able to lift 100 lbs
• Able to work at heights up to and in excess of 150ft
• Able to endure approved exposure levels to various chemicals found in cleaning solvents, adhesives, paints, and lubricants

Physical Requirements | Working Conditions

• Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs utilizing company’s safety guidelines for safe lifting
• Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours
• Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
• Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat
• Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved communication methods

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.