The Human Resources Assistant provides administrative support for leave-of-absence and workplace injury processes across the Tennessee Aquarium, Creative Discovery Museum, and Hunter Museum of American Art.

This position assists with workers’ compensation, FMLA, and short-term disability processes by helping maintain records, preparing documents, tracking information, and communicating with employees and vendors.

The ideal candidate is organized, detail-oriented, professional, and able to handle confidential information appropriately.

Key Responsibilites

1. Assist with tracking and maintaining FMLA, workers’ compensation, and short-term disability cases
2. Prepare and organize leave-related paperwork, notices, and documentation
3. Maintain accurate and confidential employee records
4. Help monitor leave dates, return-to-work information, and required documentation
5. Respond to basic employee questions regarding leave procedures and documentation requirements
6. Communicate professionally with employees, supervisors, medical providers, and third-party vendors
7. Assist with workplace injury reporting and follow-up communication
8. Support return-to-work coordination and related documentation
9. Help maintain compliance with organizational policies and applicable leave procedures
10. Handle sensitive information with professionalism and confidentiality
11. Perform other related duties as assigned

Knowledge, Skills, and Abilities

• Basic understanding of Human Resources and office practices
• Strong organizational and communication skills
• Strong organizational skills and attention to detail
• Ability to maintain confidential information appropriately
• Effective verbal and written communication skills
• Ability to manage multiple tasks and deadlines
• Ability to work independently and as part of a team
• Customer-service mindset and professional communication style
• Basic computer skills, including Microsoft Office applications

Education and Experience

• High school diploma or equivalent required
• Previous administrative, office support, customer service, or Human Resources experience preferred
• Experience working with confidential information preferred
• Familiarity with workers’ compensation, FMLA, or leave administration processes preferred
• Associate’s degree or coursework in Human Resources, Business Administration, or related field preferred
• Experience supporting leave administration or workplace injury processes preferred
• Proficiency in Microsoft Office applications preferred

Working Conditions

• Normal office environment
• Frequent interaction with employees, supervisors, and external partners both verbally and written
• Occasional exposure to outdoor elements (differing temperatures,
• Schedule flexibility may occasionally be needed based on operational needs

Physical Demands

The physical demands described below are representative of those that may be encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to use a computer and telephone for extended periods
• Ability to move between campus buildings
• Frequent movement within office and some areas of the Aquarium facilities
• Extended periods of standing, walking, or remaining in a stationary position
• Occasional movement or positioning of items weighing up to 20 pounds

Seasonal, hourly ($16/hour); approx. 20-30 hours/week, on-site, flexible schedule. Position expected to last 3 months, with the possibility of extension based on organizational needs.

To apply, submit an online application, resume, references, and cover letter through the Aquarium’s career site at https://tnaqua.org/get-involved/

All submissions must be received by July 3, 2026, at 5:00 PM.