Operational Analyst
Middle Tennessee State University
Operational Analyst
Apply Now Job Number: P1254
Work Type: Classified
Location: Murfreesboro, Tennessee
Categories: Admissions and Enrollment, Administrative/Clerical Support
Job Title
Operational Analyst
Department
Enrollment Technical Services
Salary
$35,000 - $42,875; commensurate with experience
Job Summary/Basic Function
- Provide clerical support to students, parents, and the Admissions processing area
- Follow detailed procedures for resolving Axiom errors when moving data from Slate to Banner
- Retrieve transcripts from electronic transcript services and Dynamic Forms and upload and index to applicant records in Slate
- Scan and index paper documents
- Monitor departmental email account
- Acquire proper documentation and submit name change workflows
- Review records for possible duplicates and consolidate into one Slate record and one Banner record using the Slate consolidate process and Banner Workflow
- Review documents submitted for Eligibility Verification for Entitlements Act (EVEA) to ensure compliance and process in Slate
- Monitor outside payments received in Common App and update in Slate
- Process error reports in Banner and/or Slate to ensure accurate data entry
- Document/update process changes as new feature become available or to result in process improvement and efficiencies
- Prepare packets for mailing scholarship award notifications
- Work electronic documents that abort when moving from Slate to BDM
- Provide backup support for the Assistant Director and perform other related tasks and special projects as assigned.
Required Education
High School diploma or High School Equivalency (HSE) required. Bachelor's degree preferred.
Required Related Experience
Two (2) years progressively responsible secretarial/clerical/office experience required.
Desirable Related Experience
Prior experience in college or university setting preferred.
Documents Needed to Apply
Cover Letter & Resume Required
| MTSU offers a comprehensive benefits package, including but not limited to the following:
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| MTSU is an equal opportunity, affirmative action employer that values diversity in all its forms. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply. Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at https://w1.mtsu.edu/police/annual-security-report.php or by contacting MTSU Public Safety at (615) 898-2424. For individuals requiring reasonable accommodation to apply: In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with MTSU, please call 615-898-2929 or email emp@mtsu.edu. |
Application Review Date: October 23, 2025
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