Billing Clerk

Position Title: Billing Clerk
Department: Accounting/Finance
Reports To: Controller
Status: On Site / Full-Time

Position Summary

The Billing Clerk is responsible for accurately preparing, processing, and managing customer invoices for signage projects, installation services, maintenance agreements, and identification product sales. This role works closely with project managers, sales representatives, operations staff, and customers to ensure timely billing, accurate payment processing, and effective resolution of invoice-related inquiries.

The ideal candidate is highly organized, detail-oriented, and capable of managing billing activities across multiple product lines.

Key Responsibilities

Billing and Invoicing

Prepare and issue customer invoices.
Review work orders, purchase orders, contracts, and project documentation to ensure accurate billing.
Process progress billing, milestone billing, and final project invoices as required.
Verify pricing, quantities, tax calculations, freight charges, and payment terms before invoice release.
Maintain accurate billing records within the company’s accounting and ERP systems.
Accounts Receivable Support

Apply customer payments and reconcile account balances.
Investigate and resolve billing discrepancies, disputes, and customer inquiries.
Communicate professionally with customers regarding invoice status and payment concerns.
Order and Project Coordination

Coordinate with sales, project management, installation teams, and purchasing departments to obtain billing documentation.
Review project completion reports
Track customer purchase orders and contract requirements.
Administrative and Reporting Duties

Maintain electronic and physical billing files.
Prepare billing reports and assist with month-end closing activities.
Support audits by providing requested billing documentation.
Assist with process improvements to increase billing accuracy and efficiency.
Perform other accounting and administrative duties as assigned.
Qualifications

Education & Experience

High school diploma or equivalent required; Associate’s degree in Accounting, Business, or related field preferred.
Minimum of 2 years of billing, accounts receivable, or accounting experience.
Experience in construction, signage, manufacturing, distribution, or project-based billing environments is preferred
Knowledge, Skills & Abilities

Strong understanding of billing and accounts receivable processes.
Proficiency in Microsoft Office
Experience with accounting, ERP, or billing software.
Excellent attention to detail and accuracy.
Strong organizational and time-management skills.
Ability to prioritize multiple projects and meet deadlines.
Effective verbal and written communication skills.
Ability to maintain confidentiality of financial information.
Strong problem-solving and customer service skills.
Preferred Qualifications

Knowledge of sales tax requirements and exemption certificates.
Familiarity with signage manufacturing, installation services, or identification product distribution.
Physical Requirements

Ability to sit for extended periods while working at a computer.
Ability to occasionally lift and carry office materials up to 20 pounds.
Ability to perform routine office tasks and filing.
Benefits

Competitive salary
Health, dental, and vision insurance
Paid time off and holidays
Retirement savings plan
Our company is an equal opportunity employer and values diversity in the workplace. We are committed to creating an inclusive environment for all employees.