Tech Serv Supervisor, Plant
McKee Foods Corporation
Plant Quality Assurance Supervisor
Join America’s favorite family bakery since 1934—home of Little Debbie®, Drake’s® Cakes, and Sunbelt Bakery® Granola Bars. Work with legacy brands that bring smiles to faces nationwide, including yours. You’ll experience a culture committed to work-life balance, guaranteed time off, and supportive health and wellness offerings. Enjoy profit sharing, long-term job security, and a range of exciting career paths. When you join McKee Foods, you’ll discover a better way to live and work.
Pay Grade
Salaried grade 6
$67,500 – $76,200, depending on experience and qualifications
Plus 4% shift premium for 2nd shift
Actual salaries may vary and in some cases may be higher with extensive experience and strong performance
Schedule
2nd Shift, Sunday-Thursday, 2:30PM to 10:30PM
On-site
Location
10260 McKee Road, Collegedale TN 37315
Job Summary
McKee Foods is seeking a Plant Quality Assurance Supervisor to join the Collegedale, QA department. As a QA Technical Services Supervisor, you will lead the Technical Services team in ensuring food safety, FDA compliance, and product quality specifications. You'll supervise a team and play a crucial role in maintaining our commitment to delivering top-quality products. Your responsibilities will include managing food safety, quality, and performance, coordinating investigations, and providing technical support to enhance our operation.
Responsibilities
- Lead, coordinate, and evaluate the Technical Services team to meet performance and compliance goals
- Provide training and development to direct reports in food safety, quality, sanitation, safety, and performance
- Ensure compliance with food safety, FDA regulations, and company quality standards through audits, reviews, and customer feedback
- Lead investigations of product safety/quality issues, safety hazards, accidents, and near misses; implement corrective and preventive actions
- Oversee product testing, sampling programs, and lab operations to ensure accurate, timely results
- Maintain and update SOPs in Ideagen; assist with Food Safety Plan updates and continuous improvements
- Conduct internal audits against quality system standards and serve as a subject matter expert in traceability exercises
- Review consumer complaint data to identify trends and drive corrective actions
- Manage compliance programs for metal detection, microbiology, and analytical testing
- Provide technical support for manufacturing and collaborate with R&D and customers on new product development
- Safeguard products and operations by adhering to company policies, procedures, and access controls
Required Qualifications
- Bachelor’s degree with one year of related experience (can include internships) or equivalent combination of education/experience (2 years of experience = 1 year of education)
- Strong planning, organizational, and leadership skills
- Excellent written and verbal communication skills; ability to interpret technical documents
- Strong decision-making, problem-solving, and customer service skills
- Ability to work independently and collaboratively in a team-oriented environment
- High integrity, initiative, and commitment to company values and quality standards
- Proficiency in Microsoft Word, Excel, Outlook, and related systems
- Willingness to learn, adapt to change, and collaborate with R&D
- Valid driver’s license and ability to travel occasionally
- Math proficiency (fractions, percentages, basic algebra)
Preferred Qualifications
- Degree in Food Science, Microbiology, Chemistry, or related field
- PCQI Certification
- Internal Auditor certification
- Experience with PHRS, OPM, WMS, or similar systems
- Prior Technical Services or Quality Assurance experience
Benefits
- Competitive weekly pay
- Profit-sharing cash bonus program
- 401(k) with matching contributions
- 25 days Paid Time Off (for vacation, holidays, sick time, personal time, etc.)
- Medical insurance, including health, dental, vision and prescription drug plan
- Supplemental plans, including life insurance
- Fully-paid parental leave
- Health Center and Pharmacy
- Tuition reimbursement
- Credit Union
- Exercise and recreation facility
- Wellness programs with incentives
- Employee Assistance Program (EAP)
- Short-term and long-term disability benefits (company-paid)
We are an Equal Opportunity Employer