Job Summary:

Brooklyn Bowl Nashville is looking for a Ticket Seller to work in their box office.

The Ticket Seller is responsible in assisting guests with their show ticket needs. This position is a resource for all guest questions with an energetic, upbeat and positive attitude. Generate revenue by selling and issuing show tickets directly to guests at the Box Office. Responsible for collecting funds/documentation for tickets. Assist all customer/guests to select and purchase merchandise.

The starting hourly rate for this position is $20 per hour.

Responsibilities:

• Process and verify credit card and cash transactions

• Maintain constant surveillance of cash drawer to ensure accuracy

• Maintain superior customer service both in person and over the phones

• Answer phone promptly and with a phone

• Guest relations

• Will call window

• Ensure appropriate placement of all merchandise to promote sales

• Assist all customer/guests to select and purchase merchandise

• Process opening and closing paperwork

• Knowledge of talent and entertainment

• Assist with miscellaneous box office projects as directed

Required:

• Positive, friendly attitude

• Keep a clean, well-groomed appearance

• Must be able to work a flexible schedule, including weekends and holidays

• Excellent skills in customer service, phone etiquette, cash handling, filing, multi-task environment, attention to detail

• Ability to communicate, work well with others, work in a high-volume, and sometimes stressful environment

• Working knowledge of phone handling, cashiering, customer service

Preferred:

• Experience in a live music environment

• Experience working in a high-volume restaurant, bar or entertainment venue preferred

• Entry level knowledge of basic computer operation and point of sales systems

• Ability to type 30 wpm

• High School Diploma or GED

• Previous Ticketing experience

Physical Demands/Working Environment:

• Working environment is fast-paced, often loud and stressful

• Position requires extended periods of prolonged standing and working on your feet

Our Benefits

• Competitive compensation

• Professional career development

• Additional benefits

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Brooklyn Bowl Nashville may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.