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Human Resource Generalist

Jupiter Entertainment

Jupiter Entertainment

Software Engineering
United States · Knoxville, TN, USA
USD 50k-60k / year
Posted on Sep 18, 2025

Job Details

The Production Hive Knoxville - Knoxville, TN
Full Time
$50000.00 - $60000.00 Salary/year
Up to 25%
Day

Description

OVERVIEW:

The ideal candidate will be responsible for recruitment efforts, new hire orientation and onboarding, benefits administration, company policy and procedure adherence. In addition, you will build strong relationships with our company's managers and employees to help them with their human resources needs. A great attitude and willingness to help are a high priority! The HR Generalist reports to the Director of HR and is part of the HR Team.

DUTIES INCLUDE:

Recruiting:

  • Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings for 3 locations (TN, NYC, & L.A).
  • Assistant in organizing and/or attending career fairs, assessment centers or other staffing events.
  • Manage ATS and staffing database in Paycom (HRIS System).
  • Posting job openings on: various social media platforms, job posting platforms, etc.

Benefits:

  • Serve as primary contact for plan vendors and third-party administrators.
  • Coordinate transfer of data to external contacts for services, premiums and plan administration.
  • Document and maintain administrative procedures for assigned benefits processes.
  • Ensure compliance with applicable government regulations specifically for TN, NY, CA.
  • Ensure timeliness and accuracy of required reporting and fees.
  • Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships and compliance testing.
  • Oversee maintenance of employee benefits files, maintain group benefits database and work with payroll to ensure employee payroll records are updated.
  • Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans.
  • Assist with future benefits designs and recommendations for review by management.
  • Provide customer service support to internal and external customers. Develop communication tools to enhance understanding of the company's benefits package.
  • Design and distribute materials for benefits orientations, open enrollment, and summary plan descriptions. Provide training and support to group benefits associates, home office associates, and the field staff.

Human Resources:

  • Ensure compliance with state and federal labor laws ACA, EEOC, ADA, FMLA, FLSA, Workers Comp, etc.
  • Gather information/data from department heads, and input into previously designed newsletter template and distribute newslinput into previously designed newsletter template and distribute newsletter to all staff monthly.
  • Manage the performance evaluation process annually with assistance of the Director of HR.
  • Update Salary Banding annually to reflect market rates.
  • Assist in Employee Relations Investigations, relay needed information to Director of HR.
  • Assist with new hire orientation, employee recognition programs, and employee events.
  • Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
  • Additional duties as assigned.

    Required Skills/Abilities:

  • Knowledgeable of 1099 vs. employee criteria.
  • Excellent verbal and written communication skills.
  • Leadership and coaching skills
  • Strong empathy and interpersonal skills
  • Detail-oriented with excellent organizational skills
  • Attention to detail and analytically driven
  • Excellent interpersonal, negotiation, and conflict resolution skills.
  • Excellent organizational skills
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Thorough knowledge of employment-related laws and regulations.
  • Proficient with Google Drive, Sheets, and Docs
  • Proficient with Microsoft Office and Teams
  • Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.

Qualifications

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or related field required.
  • At least three years of human resource experience preferred.
  • Ability to work daily and/or weekend overtime on an as-needed basis, with short notice
  • Ability to work in the office on working business days

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer
  • Ability to assist in the occasional moving of items/packages/equipment of approximately 50 pounds
  • Must be able to access, navigate, and travel to each department at the organization's facilities (Knoxville, TN, N.Y.C., & L.A.) on occasion needed.

Jupiter Entertainment is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability status, or genetic information.