At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.

• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Manager Customs Clearance & Global Trade Transformation

Transformation & Technology Deployment

• Lead the digital transformation of customs clearance operations, deploying advanced technologies such as automation, AI/ML, data analytics, and digital trade platforms.
• Drive process re-engineering initiatives to simplify and standardize clearance operations across regions.
• Partner with technology teams and external providers to implement next-generation customs systems that improve accuracy, visibility, and speed.
• Optimize cost and resource allocation through scalable, technology-driven solutions.

Operational Excellence & Strategy

• Develop and implement customs solutions that balance compliance, efficiency, and cost-effectiveness.
• Lead clearance planning and execution to minimize turnaround times and improve service delivery.
• Establish KPIs and metrics to monitor clearance performance and continuously improve processes.
• Anticipate regulatory changes and proactively align organizational practices with future requirements.

Collaboration & Influence

• Act as a trusted advisor to business leaders, influencing trade, logistics, and supply chain strategies with a compliance and technology-driven mindset.
• Collaborate cross-functionally with supply chain, logistics, IT, finance, and legal to ensure seamless alignment of customs operations with business goals.
• Manage and mentor teams, equipping them with the latest knowledge in customs regulations, compliance procedures, and clearance technologies

Customs & Compliance Leadership

• Ensure full compliance with global, regional, and local customs regulations to mitigate risks, avoid penalties, and guarantee smooth cross-border operations.
• Oversee divisional customs requirements, ensuring robust adherence to international trade laws and regulatory standards.
• Provide guidance on trade compliance frameworks, including tariff classification, valuation, origin, and free trade agreements

You will be a great fit if you

• 15+ years of experience in customs clearance, trade compliance, or global trade services, ideally with exposure to (5 years proven management skills) & technology-driven transformation. •
• Bachelor’s degree in Engineering, Business Administration, Supply Chain, Information Technology , International Trade, or related field.
• Strong knowledge of customs regulations, trade compliance frameworks, and global trade systems.
• Proven track record in driving operational transformation through technology deployment (automation ,AI, data-driven platforms, trade visibility tools).
• Exceptional analytical, problem-solving, and decision-making skills.
• Strong leadership and influencing abilities to drive change in a complex, multinational environment.
• Excellent planning, organizing, and stakeholder management skills.
• Understand software development and agile methodology
• Comfortable & have the ability to work across time zone US and APAC

Why Join Us?

• Shape the future of global customs clearance and trade operations with cutting-edge technology.
• Work with global teams and industry-leading partners to redefine efficiency and compliance.
• Be at the forefront of digital transformation in global trade, driving impactful change that optimizes cost, reduces complexity, and accelerates growth.

Job Posting End Date:

2025-10-26