Strategic Account Manager - Integrated Technologies
Draslovka
Job Description
Strategic Account Manager – Integrated Technologies
At Draslovka, we believe in reimagining what’s possible. Our mission is to deliver innovative, sustainable solutions that transform the mining industry and leave a positive impact on the planet. We are committed to safety, integrity, and building strong relationships. But none of this is possible without the right people.
Job Overview:
The Strategic Account Manager – Integrated Technologies is the primary customer-facing representative for the Australia and Asia region. This role is responsible for driving sales of technical solutions to the mining industry, including:
- Cyanide technologies
- Innovative Glycat and other leaching technologies
- Analyzer and sensor portfolio
- AI-powered optimization technologies
The role focuses on achieving short- and long-term volume and margin targets, while building and maintaining multi-level relationships across existing, past, and prospective customers. A key aspect of the role is gathering and leveraging customer intelligence and stakeholder insights to understand competitive positioning in the region.
Key Accountabilities:
- Develop and execute regional account plans
- Generate new business through new account acquisition
- Monitor contract status and improve contracting processes
- Lead negotiations for new and existing contracts
- Coordinate cross-functional teams for bid proposals
- Identify and manage key corporate customer relationships
- Provide demand forecasts and supply chain insights
- Deliver market intelligence via distribution and customer channels
- Develop and integrate regional sales strategies across international markets
Behavioral Competencies:
Customer-Centric Relationship Building
- Demonstrates a deep understanding of customer needs and industry challenges.
- Builds trust and long-term partnerships through proactive engagement and tailored solutions.
- Maintains strong multi-level relationships across current, past, and prospective clients.
Strategic Influence and Negotiation
- Effectively influences internal and external stakeholders to align with strategic goals.
- Leads complex negotiations with confidence, securing favorable outcomes for both customer and company.
- Navigates conflict constructively to maintain positive business relationships.
Agility and Initiative
- Adapts quickly to changing market conditions and customer demands.
- Takes ownership of opportunities and challenges with a proactive mindset.
- Demonstrates resilience and drive in high-pressure, remote, and cross-cultural environments.
Technical Competencies:
Technical Sales Expertise
- Deep understanding of mining industry technologies including cyanide, Glycat, leaching, analyzers, and AI optimization.
- Ability to translate complex technical solutions into customer value propositions.
- Skilled in preparing and presenting technical bid proposals and solution packages.
Contract and Commercial Management
- Proficient in managing high-value contracts (>$10 million), including negotiation, renewal, and compliance.
- Strong grasp of commercial terms, risk mitigation, and legal considerations in industrial sales.
- Experience with contract lifecycle tools and CRM systems.
Leadership Competencies:
Contract and Commercial Management
- Proficient in managing high-value contracts (>$10 million), including negotiation, renewal, and compliance.
- Strong grasp of commercial terms, risk mitigation, and legal considerations in industrial sales.
- Experience with contract lifecycle tools and CRM systems.
Strategic Vision and Execution
- Translates business strategy into actionable regional account plans.
- Aligns team efforts with long-term commercial goals and market expansion strategies.
- Anticipates industry trends and positions the organization for future growth.
Talent Development and Mentorship
- Coaches and mentors sales personnel to enhance performance and career growth.
- Builds a high-performance culture through feedback, recognition, and development opportunities.
- Promotes diversity of thought and inclusive leadership practices.