Serves both alcoholic and non-alcoholic beverages along with food items as needed to guests throughout the property ensuring a positive guest experience.

• High school diploma or GED is required with a minimum of one to two (1-2) years of high volume cocktail service; or an equivalent combination of education and/or work experience.

• Must possess knowledge of both alcoholic and nonalcoholic beverage items.

• Must obtain through training and keep current a TIPS certificate for responsible alcohol service and sales.

• Must obtain and keep current an Indiana ATC (Alcohol & Tobacco Commission) Employee Permit License.

• Must possess basic mathematical skills to include the ability to add, subtract, multiply and divide specific to position responsibilities.

• Must have ability to balance cash drawer at end of shift.

• Must be 21 years of age or older and be able to obtain an Indiana Horse Racing License.

• Strong verbal and written communication skills.

• Must possess good interpersonal skills.

• Be available to work various shifts, weekends and holidays.

• Frequent standing, walking, stooping, bending, lifting, reaching, climbing steps and sitting.

ADDITIONAL REQUIREMENTS

• Must be able to lift 50 pounds.

• Specific vision abilities required for this position include good close, distance, color, peripheral vision, depth perception and ability to adjust focus.

• Horseshoe Indianapolis is a smoking establishment, therefore must be able to work in a smoking environment.

• Must be able to work in a highly populated fast-paced and noisy environment.

• Access to general gaming floor.

• As business levels dictate, management may also direct that a Beverage Server will be utilized to work in any of the property’s food and beverage outlets or banquet areas to perform the duties of the similar positions of F&B Server or Banquet Server.
• Beverage Servers provide excellent customer service to all patrons, employees and vendors in all situations.
• All duties are to be performed within the guidelines of the Horseshoe Indianapolis policies and procedures, Internal Control Standards, Indiana Gaming Regulations, and ATC Regulations.
• Perform all other duties as assigned including but not limited to acting as a liaison for on and off site events and/or promotions.