Host/Cashier position will be engaged in the support of the F&B Supervisors/Restaurant Manager by greeting and seating guests as they enter or exit the restaurant, handling money transaction as payment for product and services provided in the restaurant. This will include server station rotation, managing wait times, clearing of tables, and processing check transactions. Obtains optimum efficiency and economy of operations and maximizes profits by performing assigned duties personally or through subordinate staff. development of menus, SOP’s for safe and efficient preparation of food utilizing various cooking techniques and equipment. Note – this position will not involve any function involving casino gambling by patrons.

• High School Diploma or GED required.
• 1 (one) year experience in the Food & Beverage Service Industry as a Restaurant Host / Hostess and or Cashier or similar position is preferred.
• The position requires fast paced service, excellent customer service skills and the ability to read, write, speak and understand English, distinguish letters, numbers, and symbols and be involved in daily professional communication with co-workers and guests.
• The position requires math skills and the ability to multi task, basic food, beverage knowledge, such as (fluid measurements, size, shape, color, price, portion size, etc.) as defined by hiring management.
• The position requires money handling experience with credit card and cash transactions.
• Must be able to demonstrate and ensure that daily work performed is conducted within HACCP guidelines.
• Required to comply with safe and hazard free work environment practices stipulated in Horseshoe Indianapolis, County/State/Federal Department of Health and OSHA policies, procedures and regulations.
• Position requires employee be certified in Serve Safe Food Sanitation, Serve Safe Alcohol Awareness, and Indiana State approve Alcohol Training. Hold an Indiana ATC (Alcohol & Tobacco Commission) License, and IHRC (Indiana Horse Racing Commission) Occupational License.

• Position requires scheduling flexibility, may be required to work weekends, holidays, overnight, or overtime, based upon scheduling and business needs.

ADDITIONAL REQUIREMENTS

• The position requires the ability to lift up to 50 lbs, push or pull 150 to 250 lbs on a pushcart, and enter walk-ins of -10 degrees to 140 degrees Fahrenheit with or without assistance, and handle heat from cooking appliances, glass/ware washing machines.

• The position also requires normal or corrected vision range, with the ability to distinguish letters, numbers, and symbols.

• Ability to stand for duration of shift walk frequently, bend and/or reach to a height of 6 feet with or without assistance (stand, sit, walk, lift, reach, push, pull, grasp).

• Work is performed indoors and/or outdoors and involves continuous exposure to high and low temperatures, sunlight, fluorescent light, wet surfaces and noise.

• Work may entail trained chemical usage and constant contact with fellow employees and guests.

• Work is typically in an area, which may be unusually hot, cold, noisy, and may contain cigar, cigarette, or cooking smoke.

• Work may be performed in small areas with a 3 ft. wide access.

• Tasks will be performed from a primarily non-sitting position (approx 95% standing, walking and 5% sitting).

• Employees will be required to navigate safely on potentially slippery floors. Tasks include the maintenance and care of assigned area or any tasks assigned by senior management.

• Access to gaming floor.

• Greet guests ,seat guests, rotate guests through server stations, manage wait times, side work, etc
• Process payment in the form of cash, credit card, comp, travelers check, player’s club points, and side work, etc.
• Assist with Table Reset as needed per specifications.
• Maintains standards of kitchen sanitation and cleanliness, as well as the safe handling of food & beverage products for guest’s consumption.
• Communicate on a consistent basis with supervisor keeping them abreast of all department activities.
• Ensure that bar and equipment are in good working order and that the work area is clean and hazard-free.
• Notify supervisor immediately if bar and equipment are not in good, safe working order.
• Possess the ability to work with Co-workers and Management in a casino restaurant environment, involving high volume or gourmet, fast paced production in a friendly and professional manner.