Position Purpose: Provides office support to the College of Entertainment Music Business (CEMB) Advising Office's daily operations. Essential Functions: 1. Provides office support to CEMB Advising Office for daily operations re: organizational, informational and communication needs to the advising staff, answering emails including CEMB Advising general email, answering phone calls, assisting and or fielding student questions in regards to advising needs and directing traffic during regular business hours. 2. Assists Director and Academic Advisor as needed: Pulling reports in ARGOS related to advising and processing any CEMB course overrides requests that have been approved via the Director or department chair. 3. Provides support to faculty regarding advising appointment calendars and other advising / registration related issues. 4. Facilitates the Change of Major forms and processes for students changing their major to the Curb College : - Processing the change of major form - Assigning the student to a Curb College advisor - Communicating with the student and advisor of the change - Assisting students with course selections for their first semester in Curb College 5. Provides administrative support during Summer Orientation, including checking registration grouping, lifting advisor holds and assisting in one of the CEMB rooms during the advising registration session. 6. The above statements describe the job’s essential responsibilities and requirements. They are not an exhaustive list of the duties that may be assigned to job incumbents.